Guidelines - click these links for detailed information.
PURCHASE POLICIES: Detailed summary of information about how to buy, our process, what to do when your order arrives etc.
ORDER MINIMUMS: Why we have order minimums.
SHIPPING: Summary of our shipping policies, including variations for difficult and costly locations.
DAMAGE IN TRANSIT: Summary of what to do if there is substantial in-transit damage to the WOOD in your order.
INSTALLATION: Link goes to brief overview of flooring installation guidelines provided by the National Woodflooring Association (USA).
WARRANTY on PRE-Finished flooring: Our warranty info for PRE-finished Solid and Engineered flooring.
RETURNS: Returns are subject to time limits and restocking fees.
HOW-TO BUY ONLINE: Tips about buying here.
I Want to Buy It!
Go to our Samples or Specials pages for available Aussie Cypress products to buy online, or contact us.